Due to the COVID-19 pandemic, Callyssee will only refund or exchange any unopened, unused products within 14 days of purchase.

Customers who purchase products from our Callyssee website may return them by mail to 15769 NW 16th Ct, Miami, FL 33169. Please call 1 (844) 331-1224 for more details. Callyssee products purchased in all other locations must be returned to their original point of purchase.

We respectfully request that you include the sales receipt and/or invoice with any return. If you buy Callyssee products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer you our money-back guarantee or assist you with any problems that you may encounter.

If you should need further information regarding the return of any Callyssee products, please do not hesitate to call us at 1 (844) 331-1224, and it would be our pleasure to assist you however we can.